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Nigerian Banks And Their Customer Care Service Line In 2023

Nigerian Banks front-line staff have been empowered to properly review and investigate complaints received while providing a one-stop resolution to their customers.

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Nigerian Banks are committed to improving the quality and standard of their products, services and processes while ensuring an exceptional customer experience is maintained at all times

In this article, we are going to discuss how to contact Nigerian banks customer care Phone number, email should case you don’t want to visit the banking hall.

Nigerian Banks

We currently have close to 20 commercial Nigerian Banks. Please sit back and view the customer numbers and e-mail addresses for all of them.

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ALSO READ: How To Check BVN Number On All Networks & Banks in Nigeria 2022

Nigerian Banks Customer Service Line (Office, Phone Numbers, Website, Email)

1 ACCESS BANK

One of popular Nigerian Banks, Access bank customers can contact their bank either with email, phone number or live chat depend on your option you decide on .

Office: 14/15 Prince Alaba Abiodun Oniru Rd, Victoria Island 100212, Lagos
Phone Number(s): +234 1- 2712005-7, +234 1-2802500, 07003000000,
Website: https://www.accessbankplc.com/
Email: contactcenter@accessbankplc.com

2. CITIBANK

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Citibank Nigeria has consistently assists its customers by creating innovative solutions, which are mostly first-of-their-kind landmark structures in the market, to resolve their banking needs

Office: Charles S. Sankey House, 27 Kofo Abayomi Street, Victoria Island, Lagos
Phone Number(s): +234 1 279 8400 or +234 1 463 8400
Website: https://www.citigroup.com/citi/
Email: publicaffairs.nigeria@citi.com

Nigerian Banks

3. ECOBANK

As one of leading Nigerian Banks, Ecobank ensure customers maintain good relationship with their customers.You can contat your bank with the following details:

Office: Ahmadu Bello Way, Victoria Island 106104, Lagos
Phone Number(s): +234 1 277 2904
Website: https://ecobank.com/
Email: ecobankenquiries@ecobank.com

4. FIRST BANK

Nigeria oldest bank has unveiled their customer care details. First bank customers can now contact their bank either on email, phone number

Office: Samuel Asabia House 35 Marina P.O. Box 5216, Lagos, Nigeria.
Phone Number(s): 01-4485500, 0708-062-5000
Website:
Email: firstcontact@firstbanknigeria.com

5. First City Monument Bank (FCMB)

Office: 35 Marina Rd, Lagos Island 102273, Lagos
Phone Number(s): 0700 329 0000 or 01-279 8800
Website: https://www.firstbanknigeria.com/
Email: customerservice@fcmb.com

ALSO READ: Fixed Deposit Interest Rates of Banks in Nigeria

6. GLOBUS BANK

One of Nigerian Banks, Globus Bank was duly licensed by the Central Bank of Nigeria to provide commercial banking services to the Nigerian public as they focused on revolutionizing the Financial Services Industry by leveraging Technology and People to deliver exceptional services.

The bank customers can contact their bank either on Email address, Phone number or online platform.

Office: 6, Adeyemo Alakija street, Victoria Island, Lagos.
Phone Number(s): 01-2259000, 01-2259001
Website: globusbank.com
Email: contactcenter@globusbank.com

7. Guaranty Trust Bank (GTB)

Office: Plot 635, Akin Adesola, Victoria Island, Lagos
Phone Number(s): 01448000, 070 0482 6663 28, 080 2900 2900, 080 3900 3900
Website: https://www.gtbank.com/
Email: complaints@gtbank.com

8. HERITAGE BANK

Office: 292B Ajose Adeogun Street, Victoria Island, Lagos, Nigeria
Phone Number(s): 01- 2369000
Website: https://www.hbng.com/
Email: info@hbng.com

9. KEY STONE BANK

Office: No. 1, Keystone Bank Crescent, Off Adeyemo Alakija Street, Victoria
Phone Number(s): +234 700 2000 3000
Website: https://www.keystonebankng.com/
Email: contactcentre@keystonebankng.com

10. POLARIS BANK

The former skye bank now polaris bank has unveiled how customer can reach out to their representatives either or email, phone call or write them on the following details:

Office: Polaris Bank Limited, 3, Akin Adesola Street, Victoria Island, Lagos.
Phone Number(s): (0700-7652747), 0806 988 0000, 01 448 2100, 01 270 5850
Website: https://www.polarisbanklimited.com/
Email: yescenter@polarisbanklimited.com

11. PROVIDUS BANK

Office: 54 Adetokunbo Ademola Street, 234 Victoria Island, Lagos
Phone Number(s): 070077684387
Website: https://providusbank.com/
Email: businessconcierge@providusbank.com

12. STANBIC IBTC Bank

Office: Walter Carrington Cres, Victoria Island 106104, Lagos
Phone Number(s): 0700 909 909 909
Website: https://www.stanbicibtcbank.com/
Email: CustomerCareNigeria@stanbicibtc.com

13. STERLING BANK

Office: Sterling Towers, 20 Marina, Lagos Island, Lagos
Phone Number(s): 07008220000 (070078375464), 014484481-5
Website: https://sterling.ng/
Email: customercare@sterling.ng

14. UNION BANK

Office: Stallion Plaza 36, Marina, P.M.B 2027 Lagos, Nigeria
Phone Number(s): +234-1-2716816 and 07007007000
Website: unionbankng.com
Email: customerservice@unionbankng.com

15. United Bank For Africa (UBA)

Office: 57 Marina, Lagos Island, Lagos, Nigeria.
Phone Number(s): +234 700 2255 822 (0700-CALL-UBA), +234 1 280 8822 (2808UBA), +234 1 631 9822
Website: ubagroup.com
Email: cfc@ubagroup.com

Nigerian Banks
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16. UNITY BANK

Unity Bank customers who any financial challenge that need to be resolve or For complains on their products and services kindly contact them by phone, email or social media on the following Customer Contact Center details:

Office: Unity Bank Plc, Plot 42, Ahmed Onibudo Street, Victoria Island, Lagos.
Phone Number(s): +234 (0) 7080 666 000, +234 (0) 7057 323 226,
Website: unitybankng.com
Email: customercare@unitybankng.com

17. WEMA BANK

Office: 2 Kofo Abayomi St, Victoria Island 100271, Lagos
Phone Number(s): (07000787753), +234-8039003700
Website: wemabank.com
Email: purpleconnect@wemabank.com

18. FIDELITY BANK

Office: Fidelity Place, 2 Kofo Abayomi St, Victoria Island 100271, Lagos
Phone Number(s): 070034335489
Website: fidelitybank.ng
Email: true.serve@fidelitybank.ng

CONCLUSION

Nigerian Banks Customer services are top-notch, and as an account holder, you can enjoy the numerous benefits that they offer. If you seek to know the customer care numbers of the top Banks in Nigeria so you can reach your institution anytime you want, we hope this post helps you.

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